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A recent survey of its customers by Bickers found that 97% agreed that they would recommend the Felixstowe distributor. Nearly 95% praised the company’s sales representatives for their “very high” or “high-quality” service and over 91% of dealers claimed to be “very satisfied”, or “satisfied”, with the range of products.

More than 100 dealers completed the satisfaction survey and MD Derek McMartin expressed delight, commenting: “This feedback has highlighted to us that the changes we have implemented are steering us in the right direction and all of our hard work is paying off.”