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CONTACT DETAILS: , martin@ducatiglasgow.co.uk

Ducati and Triumph Glasgow / Full-Time / Permanent / Salary DOE

The Role
We are looking for a motivated, dynamic and enthusiastic After Sales Manager to lead a Workshop, Parts and Service Reception team of circa 15 staff in one of the largest motorcycle dealerships in Europe.

The ideal candidate should be dedicated to, and provide excellent customer service, have a passionate interest in motorcycles and an understanding of the motor trade, specifically the After Sales side of the industry. You will be required to supervise work across both our premium brands, Ducati and Triumph.

You will be required to efficiently communicate with and clearly direct Parts, Service and Sales Teams to optimise performance, ensure quality control and provide excellent customer service. Alongside your customer-centric attitude, you should be commercially minded, passionate about the motorcycle industry, motivated by setting, achieving and exceeding targets.

To be a success in this role, you will have:

  • At least 5 years’ experience in a Service or Managerial role
  • Experience of working in a target driven environment
  • Experience of developing and monitoring budgets
  • An understanding of organisational processes
  • Up to date knowledge of vehicle and consumer legislation and trade practices
  • Be able to guide and direct a team
  • A strong customer focus
  • Excellent communication skills - able to negotiate, instruct and influence
  • Be able to work under pressure in a high standard and busy environment

Benefits
Immediate start with detailed handover process / Pension Scheme / Optional Bupa Private Health Care Scheme / Competitive salary with performance based reviews / All-expenses-paid factory training may be provided depending on circumstances / Own private office fully furnished within our state of the art workshop / Full training will be provided on all software systems and existing processes / 28 Holiday days per annum / Average 2 weeks holiday over Christmas and New Year / Free parking on site / Highly competitive salary will reflect the candidates experience

To apply please send your CV, covering letter and
available start date to martin@ducatiglasgow.co.uk

For more information please visit us online at:
www.ducatiglasgow.co.uk / www.triumphglasgow.co.uk