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Poole, Dorset, Full Time, Permanent

About the Company
Honda of Bournemouth is a family run business that has been established within the Poole/Bournemouth area since 2006. We are a solus Honda franchise, with an ambition to grow our market share. We have a small, but very passionate and professional team, highly focussed on delivering exceptional service.

About the Role
A dynamic person is needed to complete the aftersales team at Honda of Bournemouth. The successful candidate needs to demonstrate a passion for customer service excellence. An interest in motorcycles would also benefit.

Key Responsibilities

  • Book customers motorcycles into the workshop
  • Answering the phone
  • Maintaining Honda’s high Standards
  • Ensuring all training courses are completed and passed
  • Managing parts stock
  • Ordering and receiving parts
  • Achieving clothing sales targets
  • Selling Honda service plans
  • Selling Honda Warranty and extended guarantee
  • Understanding product knowledge enabling you to deal with customer queries
  • Covering the service department during the Service Managers absent days

Experience Required

  • Experience not necessary
  • Training will be provided
  • A willingness to learn and to be part of a team

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