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Customer Service Coordinator After Sales Department – Sales Support Division

An exciting opportunity has arisen within our After Sales department for a dynamic, enthusiastic and outgoing person to provide industry leading Customer Service for all Yamaha Motor products. Working alongside another experienced Customer Services Coordinator, you will respond to telephone and email enquiries, resolving queries by making considered decisions, whilst maintaining customer satisfaction and loyalty to the brand.

You will also provide support to the other areas within the department, including Warranty, Technical and Parts & Accessories. The successful applicant will need to be proactive and motivated, with previous experience working in a similar role and it is expected that you will live within a reasonable commuting distance of Yamaha UK’s HQ near Woking. You will need to have exemplary communication skills, be able to remain calm under pressure, be a team player and hold good computer literacy skills. Previous experience of a motor brand would be a benefit. Occasional travel including attendance at national shows and other promotional events will be expected. A full car licence is essential and a motorcycle licence would be desirable.
In return we will offer you a competitive salary, plus enrolment onto our stakeholder pension scheme and health care benefits after one years’ service.

If you interested in taking up the challenge with a premium brand, where hard work will provide you with job satisfaction and exposure to our exciting product range, then please send a full CV and covering letter (including your salary expectation) to:

Closing Date 30th April 2018 No agencies please
Previous applicants need not apply