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Parts Expert

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Guildford Harley-Davidson – OTE: £26,452

A fantastic opportunity has arisen for a Parts Expert to join our already highly successful team at Harley-Davidson Guildford.

About the role
Standard customer service is not enough here at Harley-Davidson and we’re looking for someone who is self-motivated with outstanding customer service who can actively promote and endorse the high standards of Harley-Davidson at all times.

Responsibilities include, but are not limited to:

  • Reporting to the Aftersales Manager
  • Achieving sales targets by selling parts via the retail counter and workshop
  • Maintaining and building close relationships with new and existing customers
  • Liaising with all Departments
  • Stock control, including regular stock checks
  • Processing orders from invoice and delivery
  • Online shop management
  • Maintain records and process accurate Warranty Claims
  • Create a memorable experience for the customer from enquiry to sale
  • Using your knowledge, you will advise customers on repairs/ customisation, referring with the technicians

The successful candidate will have:

  • Previous experience within the motorcycle /automotive trade
  • A First Class can do Attitude
  • Be a Team Player
  • Excellent Attention to Detail
  • Great Computer Skills
  • Ability to utilise multiple systems
  • A Methodical Approach
  • Be Approachable and Honest
  • Excellent communication skills

Desirable:

  • Good mechanical knowledge of Harley-Davidson motorcycles
  • Experience with using automotive systems such as Kerridge
  • A full A Category Motorcycle Licence is desirable

Benefits Include:

  • 39 Hour working week (Tuesday through Saturday)
  • 22 days holiday rising with service, plus bank holidays
  • Generous staff discount scheme
  • Onsite Parking
  • Employee Assistance Programme
  • Ongoing support with LIND Training and Development
  • Manufacturer training
  • The opportunity to work in a great environment with great people
  • Being a part of the LIND Family

About us
Guildford Harley-Davidson, home of the Hogsback Chapter and based in Peasmarsh, Surrey has been a part of the Lind Automotive Family for just over 13 years. Our dealership is one of the largest Harley-Davidson stores in the UK and as part of Lind Harley-Davidson we stock the UK’s largest selection of New and Approved Used Harley-Davidson Motorcycles.

The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own Harley-Davidson motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.

To apply
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