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Professional Technician

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Norwich Harley-Davidson – OTE: £33,043

A fantastic opportunity has arisen for a Professional Motorcycle Technician to join our long serving and highly experienced team at Harley-Davidson in Norwich.

Our working week is 39 hours; working Tuesday to Saturday with Sunday and Monday off each week. There is the opportunity to do overtime depending upon business demand.

The role will require you to interact with our customers, so, standard service is simply not enough. You will genuinely want to take ownership of their needs, wants and desires, and you’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe Motorcycles, to us this is far more than just a place of work!

About the Role
Previous experience as a Technician ideally with Motorcycles is essential to this role. You will need to possess at least NVQ Level 3 and above and be able to demonstrate a solid track record.

Responsibilities include but are not limited to:

  • Reporting to the Aftersales Manager
  • Direct Interaction with our Customers
  • Servicing and Repairing Harley-Davidson Motorcycles
  • Understand and Adhere to Manufacturer Guidelines
  • Carry out Health Checks
  • Be Conversant with Manufacturer Online Systems and Special Tools
  • Provide Written Diagnostics on Job Cards
  • Clearly diagnose issues
  • Provide manufacturer warranty standard write up’s
  • Achieve Maximum Personal Efficiency
  • Achieve Daily Sold Hours Target
  • The ideal candidate will be:
  • Passionate & Energetic
  • Methodical Approach
  • Approachable and Honest
  • Good Communicator
  • Efficient Time Manager

The successful candidate will:

  • Hold a Full A Category Motorcycle Licence
  • Possess a First-Class can-do Attitude.
  • Be a Team player
  • Be Computer Literate

Benefits Include:

  • 39 hour working week – Tuesday through Saturday
  • 22 days holiday rising with service, plus bank holidays
  • Employee Assistance Programme
  • Generous Staff discounts
  • Ongoing support with LIND Training and Development
  • Manufacturer training
  • The opportunity to work in a great environment with great people
  • Being a part of the LIND Family
  • Opportunity to grow with our business

About us
Norwich Harley-Davidson, home of the Iceni Harley Owners Group Chapter and based in Ber Street, Norwich has been a part of the Lind Automotive Family for just over 13 years. Our dealership is on a shared site alongside our BMW Motorrad outlet, this means that you could expand your knowledge even further and you will be a part of a team of three Technicians.

Being a part of the LIND Group means that we are the largest retailer of New and Used Harley-Davidson’s in the UK, we stock the UK’s largest selection of Parts, Accessories and Merchandise across the group.

The successful candidate will have a great working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.

To apply
Please click here.