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CONTACT DETAILS: 01270 508102 or email recruitment@plantecassist.co.uk,

Primarily responsible for motorcycle service/maintenance, diagnostic and repair function to Plantec’s own fleet bikes and insurance client repairs.

Job Title:

Workshop Team Leader/Fleet Motorcycle Technician

Location:

Dudley

Reports To:

Repair and Fleet Operations Manager

Overall Purpose of the Job

Primarily responsible for motorcycle service/maintenance, diagnostic and repair function to Plantec’s own fleet bikes and insurance client repairs.

Organization

Immediate Superior – Head of Operations 

Principle Duties

  • To carry out routine servicing or maintenance on fleet bikes ((pre delivery inspections)
  • Conduct diagnosis of any found reported faults, carrying out repairs as required
  • Completion of appropriate documentation within Workshop KAM system.
  • Carry out road tests to confirm correct operation and stability following service/repair
  • To understand the part ordering process
  • The fitment of parts and accessories to motorcycles.
  • Ensure work space and tools/equipment is kept maintained to an acceptable standard.
  • The knowledge to use diagnostic equipment
  • The capability of working to the highest quality standards
  • Team player and communication skills
  • Maintain high standards of house-keeping
  • Working to efficiency targets
  • Be aware of the importance of good customer service
  • Smart and presentable at all times wearing clean uniform
  • Carry out servicing and repair work to all types motorcycles with indiscriminate enthusiasm
  • Advise appropriate colleagues of any additional work found
  • Ensure that work is completed within manufacturers' standard times where possible
  • Keep personal working area clean, tidy and free from potential hazards
  • Report any potential hazards to your supervisor
  • To comply with all H@S standards
  • Return unused parts to the Parts Department
  • Test ride bikes after they have been worked on
  • Take all reasonable care of fleet motorcycles
  • Attend training courses to update personal skills and knowledge
  • To be totally flexible regarding workloads in busy and quiet seasons so that your working days match business levels
  • To be available to work within the desired needs and demands of the business
  • Distribution of  Workshop loading (allocation of work)
  • Monitor technician productivity / efficiency
  • Workshop reports
  • Monitor fleet availability
  • Develop the reputation of Plantec as the partner of choice
  • Work closely with technicians to coach, mentor and improve technical capability knowledge and skill
  • Work towards Centre Key Performance Indicators
  • Lead the workshop in the absence of the workshop manager to maximise on performance
  • To lead a team of workshop technicians to carry out routine servicing, maintenance and repair on a range of motorcycles
  • Supervise and develop technicians to diagnosis faults and carry out repairs as required
  • Supervise the workshop floor to ensure work space is managed effectively
  • Identify what tools/equipment is required and ensure current holding is maintained to an acceptable standard
  • Ensure that work is completed within manufacturers' standard times where possible
  • Monitor workshop loading
  • Supervise and monitor technician performance
  • Distribute workshop jobs

Job Knowledge, Skills and Experience

  • ATA accreditation / Industry
  • Knowledge of motorcycle industry
  • Full licence to ride any motorcycle
  • Willingness to learn
  • Ability to work independently or as part of a team

For more information please call 01270 508102 or email recruitment@plantecassist.co.uk