Tuesday, April 23, 2024
HomeNEWSDVSA endorses MCIA's training accreditation scheme

DVSA endorses MCIA's training accreditation scheme

The Motor Cycle Industry Association’s training accreditation centre (MCIAC) will help raise business standards among participating training schools and improve customer care, says the government’s Driver and Vehicle Standards Agency.

The MCIA says it is delighted its ATB managers’ course has been officially endorsed. The evaluation was carried out by the DVSA’s head of rider policy, Mark Winn, and Chris Parr, rider policy manager. They stated: “There is clear evidence the MCIAC Quality Assurance Programme is based on and reflects the DVSA’s national standards.

“The comprehensive framework developed by MCIAC provides detailed and clear exemplar standards of business operations that ATBs should aspire to as best practice.”

The MCIA says the evaluation praised course assets as “clear” and “easy to follow” and predicted that the processes would help improve standards: “With continued and improved take-up from riding schools, it will go a long way in raising professional business and customer care standards within the motorcycle training industry.”

Karen Cole, MCIA director of safety and training, set up MCIAC more than four years ago, during which time nearly 100 sites have gained or are close to gaining accreditation. She stated: “The DVSA has always been sympathetic to the aims of MCIAC but it was vital that we had an official endorsement gained through evaluation. We are delighted that we now have this and that we have exceeded expectations.”

DVSA’s Mark Winn added: “The MCIAC Quality Assured Award for ATB Owners will help riders identify training schools that provide quality training and customer service. The programme helps raise professional business and customer care standards within the motorcycle training industry.

“DVSA plays an important role in regulating and quality assuring motorcycle trainers. The MCIAC quality award builds on this and encourages and supports ATBs to improve their standards.

“By working together we can enable safer riders, safer vehicles and safer journeys for all.”

To maintain the DVSA’s endorsement, MCIAC will be subject to annual reviews, with a full re-evaluation every four years.

·         MCIAC was set up in 2013 by the Motor Cycle Industry Association and leads the way in Europe by creating a framework to measure the way motorcycle training is delivered.

·         MCIAC is an Institute of the Motor Industry (IMI)?approved centre.  It is being publicised to riders for the first time next month.

·         Accreditation is open to any Approved Training Body (ATB), which is able to meet the required standards and continues to meet them.

 

·         Accredited training schools and those close to achieving accreditation can be found via the website www.mciac.co.uk>

 

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