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HomeNEWSORWELL MOTORCYCLES RE-OPENING ON MONDAY 1 JUNE

ORWELL MOTORCYCLES RE-OPENING ON MONDAY 1 JUNE

Ipswich based Orwell Motorcycles are to fully re-open on 1 June, in line with the current government guidelines.

“It’s not quite going to be life as we knew it before the lockdown so we’re urging our customers to follow some simple restrictions to keep us all as safe as possible.”

Orwell will be limiting the number of customers in the showroom, at any one time and Hand sanitiser will be readily available at the front desk when customers arrive.

A ‘one-way system’ will be operating in the showroom and to the parts department. There will be arrows to follow and some walkways will be cordoned off to maintain social distancing.

The coffee machine and seating area will be closed off and the main toilets will be closed to customers, but the accessible toilet will be available for ‘emergencies’!

Customers can look at bikes but will not be able to touch and feel.  If clients would like to sit on a bike, or examine it close-up, they are encouraged to speak to one of the sales team or make an appointment. The demo bike fleet will be available, but customers are urged to book a test ride in advance and the necessary paperwork can be completed over the phone. After each demo ride, the bike’s handlebars and contact points will be properly sanitised.

There will also be additional safety measures in the clothing and helmet areas. Customers will be urged not to try on any clothing, particularly helmets and gloves, without speaking to a member of staff first, adhering to specific hygiene guidelines. 

The workshop will be fully open, but machines must be pre-booked. The dealer is currently working through bookings made before the lockdown and have asked customers to be patient.  A new drop off system will be operation, and the dealer will call customers when work is completed, taking payment over the phone to minimise physical contact.

Director Dave Willis said: “We’ve had a lot of inquiries through our website and sold some bikes which have been delivered by staff members who were not furloughed. To be honest, business was better than I had expected,” he said.

“But we’re glad to be opening again. It is not going to be ‘business as usual’ but it will be the best we can do for the time being. Thank you for bearing with us.

 

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