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Total Triumph Taunton takes top spot in dealer awards

Total Triumph Taunton, pictured, has won the prized Dealer of the Year award at Triumph UK’s annual season launch event.

The Somerset dealership took top spot following its success across a number of key factors, including its high standards of sales, service, customer satisfaction, training and brand compliance.

Triumph Glasgow (see separate story) earned a special mention after claiming three awards in its first full year of operation – Clothing Dealer of the Year, TriStar Dealer of the Year and Sales Dealer of the Year.

A total of 14 awards were collected on the night, based on a scorecard for performance across a series of key areas.

Paul Lilly, Triumph general manager, UK & Ireland, said: “Our 2018 season launch was once again a great success and the perfect way to celebrate the achievements of our dealer partners throughout the UK. Congratulations go to Neil Mossman and his team at Total Triumph Taunton for their deserved Dealer of the Year award, as well as to all of our winners on the night. We look forward to continued success in the year ahead.”

The full list of winners on the night is below:

Apprentice of the Year: Danny Rose, Fowlers of Bristol

Dealer Technician of the Year: Anthony Brock, Performance Triumph, Cheltenham

Accessory Dealer of the Year: Jack Lilley Motorcycles, Ashford

Clothing Dealer of the Year: Triumph Glasgow

Service Parts Dealer of the Year: Dave Death Motorcycles, Isle of Wight

Service Excellence Dealer of the Year: Carl Rosner Motorcycles, Croydon

Mystery Shop of the Year: David Eckersall, Youles Motorcycles Blackburn

Approved Pre-Owned Dealer of the Year: Bridge Motorcycles, Exeter

TriStar Dealer of the Year: Triumph Glasgow

Customer Satisfaction – Sales: JS Gedge, East Sussex

Customer Satisfaction – Service: Staffordshire Triumph

Most Improved Dealer: Triumph Newcastle

Sales Dealer of the Year: Triumph Glasgow

Dealer of the Year 2017: Total Triumph Taunton

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