SALES SUPPORT EXECUTIVE

Performance Parts Ltd are the UK importers and distributors for over twenty well known, high-end technical hard parts brands. Celebrating 27 years in business this year, just like many of the brands that we represent, we are leaders in our field. Experience really does make the difference!

Our sales office is the hub-centre of the business, with most orders and enquiries being handled by our experienced three person team. We attempt to operate with the core values relating to good old fashioned customer service, treating our suppliers, customers and staff how we’d like to be treated ourselves.

An opportunity has arisen to join our friendly, caring team with a full time position in a technical sales support role.

The role

The role will involve dealing with a wide variety of sales and technical enquiries from the trade and end users, mostly via telephone and email. Common tasks will include:

  • Processing web and telephone orders
  • Answering end user and dealer sales enquiries
  • Handling technical issues
  • Liaising with warehouse staff
  • Supporting field sales team
  • Processing returns and warranty claims

 Work schedule

  • Monday to Friday
  • Regular office hours
  • Possible flexible work hours or hybrid working for right candidate
  • Occasional shows / exhibitions

Package

  • Salary range £28000-35,000 per annum
  • 30 days + holiday
  • Company pension scheme
  • A friendly, relaxed and caring family business environment
  • The usual benefits of working within the motorcycle industry.

Requirements

  • Motorcycle knowledge is essential
  • High standards of written and verbal communication.
  • The ability to use your own initiative.
  • Fit in with a team
  • High standards PC literacy.
  • Attention to detail
  • Living within sensible commuting distance of NN11 4HE.
  • If not local, the willingness to relocate.

Application process
Please email a covering letter and recent CV to [email protected]