There’s been a lot of noise in the mainstream media about artificial intelligence (AI) and ChatGPT and, specifically, their misuse. A casual observer might think AI is a relatively recent development, but they would be wrong and probably surprised at how far it already touches our lives in very positive ways. AI guru Jack Watts talks about chatbots and digital twins (not what you think!), illustrating how AI is shaping our industry and customer behaviours and how you can use AI and stay safe in this brave new world…
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