Anti-social behaviour and how to handle it

You’ve figured out what tone to adopt for your social media and are busily posting away, responding to comments and messages and generally engaging with your followers. Everything in the garden is rosy until one day, things get toxic out of the blue. Like a pub brawl on a Friday night, social media storms can erupt out of nowhere and escalate fast, so it’s wise to take precautions that will prevent potential triggers…

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