Honda has tied up with high street retailer John Lewis in a deal to sell lawn and garden products online.
John Lewis will not be selling the products in their stores and Honda believes the arrangement will “create opportunities” for its motorcycle dealers.
Honda has contacted its dealers inviting them to participate in the scheme. Honda says dealers will benefit from a PDI payment, a sales commission and future sales/aftersales business.
The arrangement comes into force this month.
Meanwhile, John Lewis has just topped the charts for delivering high levels of customer satisfaction in 2015.
The accolade, shared with Amazon, comes despite the fact that customer satisfaction in the UK has plunged to its lowest point since 2010, according to a survey by the Institute of Customer Service. The UK Customer Satisfaction Index (UKCSI) analyses the experiences of nearly 40,000 customers.