Dealers are to be given their say about the service they receive from bike manufacturers.
The National Motorcycle Dealers’ Association is sending out its six-monthly Dealer Attitude Survey. The questionnaire is distributed in hard copy and can also be completed online to ensure the widest participation. All franchised dealers (members and non-members) are eligible to take part in this confidential appraisal.
“We have continued to gain good support from dealers wanting to have a voice direct to the main motorcycle brands and the more dealers that participate, the greater credence the results will be given,” said NMDA chief Steve Latham.
The survey results will be printed in the December issue of British Dealer News.
Forms will be mailed out in mid-September and anyone who fails to receive one should email [email protected] to get the forms.