SW-MOTECH has introduced a five-year durability guarantee on its motorcycle accessories. The five-year warranty is valid for all products bought directly from SW-MOTECH, which is based at Rauschenberg, Germany, and exports to more than 65 countries. When purchasing through one of our authorized dealers, the warranty is three years.
The warranty of up to five years can only be claimed, the company says, under normal usage and in the event of material or manufacturing defects. This applies, for example, to loosened seams, torn handles or broken welds. It applies to sales in Germany, Austria, France and Spain.
All requirements for making use of the guarantee are described in detail on sw-motech.com.
“Why do we provide this guarantee of durability? Because we are sure that our cases, bags, protective products and attachments can do a lot and endure a lot,” a statement said. “Before they are ready for mass production, our products go through a whole series of test procedures: We spray bags with water for six weeks at a time and let artificial sunlight shine on them for over a month. Our testing machines shake daily for more than four weeks on a side carrier and do so in different situations and with changing frequencies. A robot opens a lock 400 times a day for two weeks.
“If the fabric color is unchanged and everything in the bag is dry after all that, if weld seams live up to their name even after the test and the lock still does what it should, then we are satisfied. Almost satisfied – because we also check our products after production before they go to the warehouse. We suck the air out of our aluminum cases and measure whether new air flows into the suitcase somewhere. If so, then this case does not get sold.
“Our products are known for their longevity and precise craftsmanship – some of our aluminum cases have been on the road in all parts of the world for more than 10 years now and still do what they do best: keep lots of luggage safe, clean and dry during transportation. That is our understanding of sustainability.”