Manchester-based bike finance specialist DF Capital has won the prestigious Feefo Platinum Trusted Service award for the second consecutive year. This award is presented by the verified online review company Feefo to businesses that demonstrate exceptional customer service. DF Capital was recognised for the outstanding service it provides to its Savings customers.
Last year, DF Capital garnered more than 1300 reviews from those customers, achieving an impressive average rating of 4.8, even higher than its score in 2023.
DF Capital CEO Carl D’Ammassa said: “Receiving the Feefo Platinum Award for a second consecutive year is a tremendous achievement for DF Capital, one we can all take pride in. A strong and trusted relationship with customers is vital in consumer banking, and from our inception, we have made this a core principle of our operations. The award verifies our ongoing commitment to delivering outstanding service experiences to our customers.”