DVSA has introduced a more flexible approach to the way it handles tests cancelled by candidates at short notice.
At the moment, candidates automatically lose their fee if they cancel or change their test without giving DVSA 3 clear working days’ notice.
From 1 April, candidates will be able to ask for a rebooking at short notice with no charge if they can’t take their test because of:
- a medically certified illness
- a bereavement
- school exams
DVSA will also continue to offer a refund or new test date to serving members of the armed forces who are called for duty.