dvsa wants your view on its complaints procedure

The Driver and Vehicle Standards Agency would like your views on the way its deals with complaints. 

You just need to fill in a short survey – it takes around 5 minutes to do.

The survey will ask you questions about:

• what you think of the current complaint system at DVSA
• how we can improve our complaint system
• what you think a good complaint system looks like

Take the survey – it closes on 29 January 2019