Monday, July 22, 2024


Specialist motorcycle broker Principal Insurance has agreed a fresh five-year deal with Wakefield-based Minster Law, for provision of non-fault motor legal services to Principal’s 50,000-plus UK policy holders — about 65% of whom are bikers.

Extending from a contract signed in 2019, this underlines Minster Law’s expertise in handling bike-related injury claims and will also allow the insurer to take full advantage of moving to a digital service.

“The partnership with Principal has been a great success,” said Minster Law chief executive Shirley Woolham. “As specialists within the bike market, together we’ve been able to deliver a first-class claims experience.”

Minster was one of a number of legal firms which campaigned against changes to bikers’ access to justice when the Civil Liability Act 2018 was introduced. This legislation was designed to reduce the number of whiplash claims by cutting compensation awards for minor road traffic accident (RTA) injuries via a tariff matrix.

Thanks to their efforts, motorcyclists — who rarely suffer whiplash-only injuries in RTAs — were classed as vulnerable road users unaffected by reforms to personal injury valuation. Their injuries remain assessed outside the new tariff and are submitted directly into the Ministry of Justice claims portal.

Principal chief executive and founder Dave Bowcock added: “Our partnership with Minster has been integral to delivering a high-quality claims service to customers. We share the same ethos of delivering excellent customer outcomes, so it was an easy decision to extend to the current deal to 2026.”

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