Oxford Products has notified BDN of a potential manufacturing fault in its AA-rated Women’s black Legging.
The Witney-based wholesaler is requesting that any retailers who sell or have sold the product to follow the following steps – The recall notice to dealers relates to all waist sizes and leg lengths:
- Remove stock immediately from sale.
- If possible, urgently contact all customers who have bought this product and urge them to stop using it with immediate effect and return it to the shop for a full refund.
- Maintain full records of those returns, including customer details, for any necessary follow-up.
- Box up and seal the returned items and label “quarantined stock for return to OXFORD”.
- Liaise with their area sales manager to manage the onward returns process.
Oxford Products has sincerely apologised for any inconvenience caused by the recall and thanked dealers in advance for their kind cooperation, the company is also keen to point out that the recall only affects this one product – Product code: TW228101.
A public recall notice will be placed in Motorcycle News and on the Oxford Products website, but if you have any questions, call 01993 862 300 or email customer services: [email protected].