Monday, April 22, 2024
HomeNEWSRECALL FOR MIS-LABELLED OXFORD JEANS

RECALL FOR MIS-LABELLED OXFORD JEANS

Oxford Products has been informed that the independent body responsible for testing and certifying its CE motorcycle apparel made an error in the certification of Oxford Original Approved AAA jeans. While these are perfectly safe to use and are fully certified to the EN17092 standard, they actually comply to AA rather than AAA for abrasion resistance.

The company points out this is primarily a labelling rather than safety issue. The products remain fundamentally safe and fit for purpose but will need to be re-labelled. They will henceforth become AA Dynamic to reflect the extra features they boast over and above the regular AA product — namely CE Level 2 Dynamic armour, Armourlite dynamic stretch materials and extra layer of protective material in the knees and hips. AA Dynamic jeans will have a new RRP of £129.99. 

To this end, the jeans were initially taken off sale, all warehouse stock was retained for re-labelling and a full risk assessment in consultation with Trading Standards was completed. Following this, retailers have been asked to quarantine all affected stock in-store, ready for return to Oxford, and contact affected customers where possible to inform them of the situation. 

They will then be able to offer them the options of either a part refund of the £20 price difference between AAA and now-renamed AA Dynamic products, or a full refund upon return of the product. A public recall notice will also be placed in MCN and on the Oxford website and links to this will be shared via major social media platforms.

Oxford says it would like to apologise in advance for any inconvenience, and thank retailers and customers for their cooperation.

For more information, call 01993 862 300 or email: [email protected]

 

Previous article
Next article
RELATED ARTICLES

Product News

SHARE PRICES AND MARKET ANALYSIS

A snapshot of motorcycle and ATV industry share performance across key manufacturers and major global markets at the trading week closure on Friday 19...