Suzuki has announced a new Service Activated Warranty (SAW) scheme across its bike and car range in the UK. The new free warranty is, as the name suggests, activated when an owner has their bike serviced at an authorised Suzuki dealership in accordance with the scheduled maintenance scheme. The three-year manufacturer warranty period is then extended, up to a maximum of seven years or 70,000 miles, whichever comes first. The SAW can even be resurrected after a lapse in servicing or when a bike is bought second-hand by a new owner – book a new service and Suzuki Health Check at an official dealer, and a one-year warranty is started up again.
Denis Houston, the aftersales director at Suzuki GB, said, “Customer experience and retention are paramount at Suzuki. The launch of Service Activated Warranty will certainly enhance this for the future, ensuring our customers get the best levels of service, fitment of genuine parts and avail of the expertise within our dealer network rather than going to a non-franchised repairer once their manufacturer warranty expires. Offering Service Activated Warranty is unique and free of charge to owners, and we are very proud to offer this as a strong message in support of our customers.”