CONTACT DETAILS: ,
A fantastic opportunity has arisen for a Parts Expert to join our already highly successful team at Harley-Davidson Guildford.
About the role
Standard customer service is not enough here at Harley-Davidson and we’re looking for someone who is self-motivated with outstanding customer service who can actively promote and endorse the high standards of Harley-Davidson at all times.
Responsibilities include, but are not limited to:
- Reporting to the Aftersales Manager
- Achieving sales targets by selling parts via the retail counter and workshop
- Maintaining and building close relationships with new and existing customers
- Liaising with all Departments
- Stock control, including regular stock checks
- Processing orders from invoice and delivery
- Online shop management
- Maintain records and process accurate Warranty Claims
- Create a memorable experience for the customer from enquiry to sale
- Using your knowledge, you will advise customers on repairs/ customisation, referring with the technicians
The successful candidate will have:
- Previous experience within the motorcycle /automotive trade
- A First Class can do Attitude
- Be a Team Player
- Excellent Attention to Detail
- Great Computer Skills
- Ability to utilise multiple systems
- A Methodical Approach
- Be Approachable and Honest
- Excellent communication skills
Desirable:
- Good mechanical knowledge of Harley-Davidson motorcycles
- Experience with using automotive systems such as Kerridge
- A full A Category Motorcycle Licence is desirable
Benefits Include:
- 39 Hour working week (Tuesday through Saturday)
- 22 days holiday rising with service, plus bank holidays
- Generous staff discount scheme
- Onsite Parking
- Employee Assistance Programme
- Ongoing support with LIND Training and Development
- Manufacturer training
- The opportunity to work in a great environment with great people
- Being a part of the LIND Family
About us
Guildford Harley-Davidson, home of the Hogsback Chapter and based in Peasmarsh, Surrey has been a part of the Lind Automotive Family for just over 13 years. Our dealership is one of the largest Harley-Davidson stores in the UK and as part of Lind Harley-Davidson we stock the UK’s largest selection of New and Approved Used Harley-Davidson Motorcycles.
The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital – we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own Harley-Davidson motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.
To apply
Please click here
